Mercure Hunter Valley Gardens Hotel Pokolbin, Pokolbin ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Cnr Broke And Macdonald Road, Pokolbin, Australia, 2320

“This hotel is perfectly positioned, just a short stroll from the charming Hunter Valley Gardens, making it easy to enjoy the beautiful sights around.”view full review

View resort on map

“A beautiful place with stunning grounds and amenities.” view full review

Top location:Highly rated by recent guests(9.2)

Check-in/Check-out

from 14:00-22:00

from 07:00-10:00

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of AUD 35 per person per day.

There are no extra beds provided in a room.

Pets are not allowed.

Number of rooms:72

Former name

mercure resort hunter valley gardens

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

305 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Deluxe King Room

Max:

2 persons

390 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Standard Twin Room

Max:

4 persons

305 sq. feet

Bed options:

2 Double beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Pokolbin1000 ft

Airports

Williamtown (NTL) 44.2 mi

Train

Lochinvar 9.4 mi

Telarah 14.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious In-House Dining

“I absolutely enjoyed dining at Elements Bar one evening. The food was good and beautifully presented, making for a lovely end to our day. The ambiance, surrounded by picturesque views of the pool and gardens, added to the experience.” view full review

Heated Spa Relaxation

“The heated spa was a highlight of my stay. After a long day exploring, relaxing in the warm water was exactly what I needed! It created a peaceful retreat to unwind and enjoy my surroundings.” view full review

Spacious and Comfortable Room

“Staying in the King Studio was a treat! The room was spacious and had a comfortable king bed with plenty of room to move around. I also appreciated the good little balcony that let me enjoy my morning coffee amidst nature.” view full review

Luxurious Bathroom Experience

“I loved the layout of the bathroom in my accommodation. It featured a separate rain shower and a nice deep bathtub, perfect for a relaxing soak. The spacious design made it easy to move around, enhancing my comfort during the stay.” view full review

General

No smoking on site
Wi-Fi
Free parking
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Allergy-free rooms
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Horseback riding
Cycling
Tennis court
Golf course
Pool tables

Guest Parking

Electric kettle

Services

Room service
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Board games
Children's pool
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Sauna
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Cnr Broke And Macdonald Road, Pokolbin, Australia, 2320

Map view

Cnr Broke And Macdonald Road, Pokolbin, Australia, 2320

City landmarks

Garden

Hunter Valley Gardens

3100 ft

205 Gillards Rd

Constable Estate Vineyards

2.1 mi

358 McDonalds Rd

Tamburlaine

4400 ft

358 McDonalds Rd

Tamburlaine Organic Wines

4400 ft

Events

Roche Estate

4400 ft

2090 Broke Rd

Harrigan's

4500 ft

Winery

Polkolbin Village

1.0 mi

Winery

Tyrrell's Wines

1.6 mi

15 Thompsons Rd

Cypress Lakes Golf and Country Club

1.4 mi

576 DeBeyers Rd

Cockfighter's Ghost

1.5 mi

First Creek

1.5 mi

Winery

First Creek Wines

1.5 mi

Winery

Tulloch Wines

1.6 mi

Winery

Audrey Wilkinson Winery

2.0 mi

150 Palmers Lane

Moorebank Vineyard

2.0 mi

Winery

Lindeman's Wine Estate

2.0 mi

Bimbadgen Estate

2.1 mi

Balloon Aloft

2.2 mi

750 DeBeyers Rd

Audrey Wilkinson Vineyard

2.2 mi

Bimbadgen Estate

A Day on the Green

2.2 mi

Winery

De Bortoli Wines

2.4 mi

Wirraway Aviation Museum

2.4 mi

1686 Broke Rd

Hunter Distillery

2.4 mi

Helicopter rides

2.5 mi

Golf Course

The Vintage Golf Club

2.7 mi

Golf Course

Hunter Valley Golf & Country Club

2.8 mi

Winery

De Iuliis Winery

2.9 mi

149 Deaseys Rd

Hunter's Dream Estate

3.0 mi

298 McDonalds Rd

Hunter Olive Centre

3.4 mi

Winery

Pepper Tree Wines

3.7 mi

Nearby

Garden

Hunter Valley Gardens

1300 ft

Restaurants

Hunter Valley

900 ft

Broke Road

Taste of the Country

2300 ft

Shop 11

Wine House Kitchen

3200 ft

426 McDonalds Rd

Reviews and Ratings <br />

Feedback from previous guests about their experience.

66%

loved the resort and would return for another relaxing stay

Spacious room

Great central location

Dated decor

Breakfast quality

6.6/10

Nice

Rooms

6.4

Location

9.2

Service

6.0

Dining

5.2

Robert

United States of America, March 2025

8.8/10

We had a delightful stay at the hotel, enjoying its spacious and bright room with a lovely patio. The breakfast was abundant and delicious, and the staff provided attentive service throughout our visit. However, the initial check-in experience was a bit disappointing due to the lack of acknowledgment of my membership perks. Overall, it’s a lovely spot to enjoy the beauty of the Hunter Valley, but just a few hiccups kept it from being perfect.

Rooms

9.0

Our room was sunny, spacious, and very comfortable, providing a pleasant atmosphere for our stay.

Service

9.0

The staff were exceptional and attentive, ensuring we felt welcomed and taken care of during our entire stay.

Location

10.0

The hotel is perfectly situated in the heart of the Hunter Valley, surrounded by wineries and close to shopping and dining options.

Dining

8.0

Breakfast was fantastic with a wide selection available, but we didn’t try other dining options this time around.

Facilities

8.0

The spa facilities were lovely; although we didn’t use the pool due to winter, the amenities looked well-maintained.

William

United States of America, February 2025

7.0/10

I had a decent stay at this resort with its clean facilities and central location in the heart of the Hunter Valley. The room was spacious and well-equipped, though it felt a bit dated. While I enjoyed the convenience to local wineries and attractions, the service could be improved during busy check-out times, and the breakfast offerings were a bit underwhelming.

Rooms

7.0

My room was spacious and clean with adequate furnishings, but it felt somewhat aged and could use a refresh.

Service

6.0

The service was polite and pleasant, but I found it lacking in efficiency during peak check-out hours, making the experience somewhat frustrating.

Location

9.0

The location is fantastic for exploring wineries and dining options, making it very convenient for a weekend getaway.

Dining

6.0

The breakfast buffet had a good variety, but I found the quality of some items to be lacking and the overall experience felt a bit rushed.

Facilities

7.0

The resort had decent amenities, including a pool and well-kept gardens, but the communal areas showed signs of wear.

Spacious room

Dated decor

Judy

United States of America, November 2024

5.4/10

Our stay at the hotel was frustrating due to service issues and room conditions. While the location is excellent for exploring the area, the rooms felt outdated and in need of upgrades. The dining options were lacking, and we faced significant issues with room service. On the positive side, the gardens and pool area were well-kept, adding a nice touch to the overall experience.

Rooms

5.0

The room was quite small and had significant wear and tear, with water damage and peeling paint. It certainly needs an upgrade to feel comfortable and inviting.

Service

5.0

Service was lacking in professionalism, particularly when it came to room service and handling our requests during unexpected weather. It felt like there was a lack of attention to detail.

Location

9.0

The location could not have been better; it was conveniently situated near various attractions and facilities, making it easy to explore the area.

Dining

5.0

The dining experience left much to be desired. Breakfast was overpriced and poorly executed, and waiter service was either slow or non-existent.

Facilities

7.0

The pool area was a bright spot, well-maintained and pleasant, though some additional amenities like heating could enhance the experience, especially in winter.

United States of America, November 2024

7.0/10

Our stay at the resort spa was a mixed bag. While the location was excellent with quick access to Hunter Valley attractions, the hotel itself felt outdated and in need of maintenance. The service was friendly and accommodating, which was a bright spot. However, the dining experience left much to be desired, and several facilities could use upgrades to enhance the overall experience.

Rooms

7.0

The rooms were exceptionally large, comfortable, and clean, but they felt dated. The absence of basic kitchen items was a slight drawback, as was the lack of a safe.

Service

8.0

The staff was very helpful and friendly, addressing our complaints promptly. However, response times could be improved for maintenance issues.

Location

9.0

The location was ideal for exploring local wineries and gardens, making it a perfect spot for a getaway.

Dining

5.0

The dining was quite disappointing. Although the breakfast was decent, the dinner service and food quality were below expectations.

Facilities

6.0

The facilities included a bar, pool area, and library, but they seemed outdated and the Wi-Fi was unstable.

Excellent location

Outdated facilities

Brian

United States of America, September 2024

5.4/10

Our stay at the hotel was a mixed experience. While the location is superb, close to the wineries and gardens, the overall upkeep of the property was disappointing. The rooms feel outdated and in need of a refresh, and we faced several issues with service that really impacted our enjoyment. The dining options were lacking, especially for breakfast during the week, leaving us feeling dissatisfied overall.

Rooms

5.0

The rooms are spacious but quite tired, with noticeable issues like torn curtains and stains on the carpet. It was disappointing for the price we paid, especially since we expected a more luxurious environment.

Service

5.0

Service was inconsistent; while some staff were friendly, others seemed overwhelmed and unhelpful, particularly when we needed assistance with simple requests.

Location

9.0

The hotel's location is outstanding, just a short walk from Roche Estate wineries and the beautiful gardens. This is definitely a major plus.

Dining

5.0

The dining experience was quite poor, particularly the breakfast; we expected a full meal but only received a bare-bones continental breakfast. A lack of food replenishment was also frustrating.

Facilities

6.0

Facilities such as the pool were decent, but the entire resort felt like it needed significant upkeep and modernization.